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GET
/
v3
/
service
/
alerts
/
{ticket}
Get Alert
curl --request GET \
  --url https://app.plugchoice.com/api/v3/service/alerts/{ticket} \
  --header 'Authorization: Bearer <token>'
{
  "id": 123,
  "uuid": "<string>",
  "status": "<string>",
  "severity": "<string>",
  "title": "<string>",
  "description": "<string>",
  "acknowledged_at": "<string>",
  "resolved_at": "<string>",
  "created_at": "<string>",
  "alert": {
    "alert_type": "<string>",
    "context": {},
    "charger": {},
    "connector": {}
  },
  "comments": [
    {}
  ],
  "activities": [
    {}
  ],
  "assignedTo": {
    "id": 123,
    "name": "<string>",
    "email": "<string>"
  }
}

Documentation Index

Fetch the complete documentation index at: https://developer.plugchoice.com/llms.txt

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Returns the details of a specific service alert ticket, including comments, activities, and the assigned user.
ticket
string
required
The UUID of the alert ticket.

Response

id
integer
The numeric ID of the alert ticket.
uuid
string
The unique UUID of the alert ticket.
status
string
The current status of the ticket. One of open, acknowledged, in_progress, resolved, auto_resolved.
severity
string
The severity level. One of info, warning, critical.
title
string
The alert title.
description
string
The alert description, or null.
acknowledged_at
string
ISO 8601 timestamp of when the ticket was acknowledged, or null.
resolved_at
string
ISO 8601 timestamp of when the ticket was resolved, or null.
created_at
string
ISO 8601 timestamp of when the ticket was created.
alert
object
The underlying alert definition and context.
comments
array
The comments on the ticket.
activities
array
The activity log entries for the ticket.
assignedTo
object
The user assigned to the ticket, or null.