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Where you see it

Only inside the hosted flow, which handles it. You don’t need to handle it in your app or on your server.

What it means

In a link session for one of your users (external_user_id), the hosted flow first shows the consent screen. Adding a charger, or signing in to Zaptec, before your user agreed is refused. The hosted flow always asks first, so your user never sees this.

What to do

Nothing. See Consent and branding for what the consent screen covers.

Example