Where you see it
- In a browser, when someone opens your start link (
https://connect.plugchoice.com/start/<code>). They see that the link doesn’t work and that they should ask you for a new one.
What it means
The code is unknown, or you made a new start link or turned it off on your SDK page, which stops the old one at once. It also happens when the integration can’t start a setup right now: it was switched off, its team has no access to the Plugchoice SDK, or Plugchoice hasn’t reviewed your partner profile.What to do
- Check the link on your SDK page and hand out the one shown there.
- After you make a new start link, replace the old one wherever you handed it out, including printed QR codes.
- If the SDK page shows the right link and it still fails, contact Plugchoice support.